Major Update: Find My Charger

As Alwayz, we have been pushing to make important updates for a better charger management experience. Here’s what we have made better for our customers this month.

Find My Charger: Map View

Previously, we required you to enter all of the information about your charger and then we would manually connect it to data on our back end. Now simply type the address of your chargers on the map and select the ports from the options you see. Then we’ll have information about what level the charger is and the status of the charger. Then, going forward, we’ll have the status of the charger! 

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Platform Spotlight: Enhancing User Experience

Map site selection is just a small part of our ongoing commitment to improving the Alwayz experience based on user feedback. Other recent enhancements include:

* See Urgent Sites First: From feedback we received we have updated our sites list to prioritize sites by what you need to take action on, prioritizing sites that need work orders and work orders that need your attention. 

* Visual Improvements for Better Accessibility: We have made several updates to input fields to improve visibility and ease of use when entering information both at sites and creating work orders. 

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Alwayz on the Road: Connecting at Industry Events

As part of our effort to partner with qualified technical partners across North America, we attended the National Electrical Contractor’s Association (NECA)’s Annual Meeting. We are strengthening our relationships around the continent to provide the best possible service. 

Later this month you can find us at MOVE America in Detroit September 24th and 25th. 

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What's Next: MOVE-ing and Shaking

Later this month, the Alwayz team will be heading to Detroit for MOVE America on September 24th and 25th! This premier event is a fantastic opportunity for us to connect with prospective customers, strengthen relationships with our existing partners, and explore exciting new collaborations with leading charger manufacturers. We're eager to showcase how Alwayz can help streamline EV charger maintenance and boost uptime, driving the future of electric vehicle infrastructure forward.

Will you be at MOVE? Please let us know and let’s set up time to chat in person! 

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Get Involved with Alwayz

• Charger Owners: Ready to boost your charger uptime with less effort? Request a personalized demo to see how Alwayz can make your chargers more reliable.

• Potential Partners (CSMS, OEMs, etc.): Interested in integrating remote troubleshooting via OCPP or exploring a "full package" service model? Let's discuss collaboration to streamline EV charger maintenance and ensure seamless communication.

• Investors: Alwayz is building essential infrastructure for the EV future and tackling a critical market need. We are currently engaging with pre-seed investors. Connect with us to learn about the opportunity to invest early in Alwayz.

Know someone who could fit one of those categories? Please connect them with us at this email!